Legal
Privacy policy
Plain English, no small print games.
Who we are
RP Baker Windows & Doors Ltd operates from Unit 19, St James Trading Estate, 278 Barton St, Gloucester GL1 4JJ. We are the data controller for the personal information described in this policy. You can contact us at info@rpbaker.co.uk or on 01452 523004.
What we collect
When you request a quote, contact us or use the design configurator we collect your name, phone number, email address, postcode, property details and the specification of the work you are interested in. If you choose to upload photographs we store those too, so we can assess the job before visiting.
Why we use it
We use your details to respond to your enquiry, arrange a survey, prepare a quotation, carry out the work and honour our guarantee. Where you have asked about finance, we share the necessary details with Ideal4Finance so they can assess your application.
How long we keep it
Enquiry records are kept for up to three years. Installation records, including the specification and guarantee documentation, are kept for the life of the guarantee plus a further period to meet our legal and insurance obligations.
Who we share it with
We do not sell your data and we never share it for marketing by anyone else. We share only what is necessary with our installation and certification partners such as FENSA, and with Ideal4Finance where you have asked about finance.
Cookies
The site uses essential cookies to keep it working and, with your consent, analytics cookies so we can understand which pages are useful. You can accept or decline these from the banner and change your mind at any time by clearing the site data in your browser.
Your rights
You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, and to object to processing. Contact us and we will respond within one month. If you are not satisfied you can complain to the Information Commissioner's Office.
Last updated 11 November 2026